Guide FloatChat

Floatchat- User Guid

Enabling data formatting

1. Introduction

Organizations across continents are adapted to different formatting options, flexibility in terms of Formatting would make the chatbots more user-friendly in terms of how data is being presented to them.

2. Availability

You can access this option by navigating to Configure -> Advanced -> Formatting. 


3. Functioning


Identifier – Identifier is used for providing the name that would help you recognise your choice of formats.

There are three types of formats we support for formatting.

3.1 Number

Digit Grouping: The number of digits contained between each separator for all digit groups.

You can either group them as

12,12,121 123,123,123 123456789

Grouping Selector: The character for separating the groups of digits in numbers.

3.3 Date

Depending upon the style you will be provided with the following options to configure.

3.3.1 Short

Date Separator – Slash, Hyphen, Space, Period

Component Order – Date, Month, and Year

Year Format – YY or YYYY

3.3.2 Long

This would have 6 pre-defined templates through which you can use the same.

Preview Option – This option would present how the data would be presented and modified with the changes being added to th

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