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Amazon Web Services

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Amazon Web Services #

Amazon S3 #

Upload attachments to your Amazon S3 bucket instead of the server where Support Board is installed. Follow the steps below to set it up.

  • Log in to AWS as the root user from
  • Enter the IAM dashboard and click Left menu > Access management > Users.
  • Click Add new user, enter the username and continue.
  • Select Add user to group and on the User groups section below click Create group. In Permissions policies search for AmazonS3FullAccess and select it. Click Create user group.
  • Assign the new group to the user you are creating and continue, then click Create user.
  • Select the newly created user and open the Security credentials tab.
  • In the Access keys area, click Create access key and select Application running outside AWS. Continue until you get the keys and save them in Support Board > Settings > Miscellaneous > Amazon S3.
  • Visit the Amazon S3 dashboard and click Create bucket.
  • Set the bucket name and region you want. Save the region and name in Support Board > Settings > Miscellaneous > Amazon S3. Check ACLs enabled and Bucket owner preferred. Uncheck Block all public access and all related checkboxes.
  • Click Create bucket.
  • This feature is technical and optional. Support does not cover any help related to this feature.
  • Be aware that it may take up to 24 hours for a newly created bucket to become active. If you have recently created an S3 bucket and it is not working, wait for 24 hours and try again.
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