Guide FloatChat

Floatchat- User Guid

– Registration
– Login
– Forget Password
– Navigation
– Creating your first bot

– Concept 
– Nodes 
– Configuring Integration
– Enabiling multiple languages 
– Enabling voice bots
– Enabiling data formating

– FAQ
– Docusense Search
– Entities
– Tabular Inputs
– Traning Resources
– Configuring Conversational Intelligence

– Slack 
– Telegram
– Microsoft Team 
– Facebook 
– Website 
– Whatsapp
– Twitter 
– Line 
– Mobile SDKs
– Instagram
– Email

– Creating a Broadcast
– Activating Bradcasts
– Import Contact List
– Send WhatsApp Template Message
– Campaigns
– Analytics for Broadcast and Campaign
– Retarget Broadcast
– Message Template 
– External Broadcast API 

– User 
– Analytics
– API Logs 
– Error History

– OneView Inbox (messages)
– Live chat Settings

– Two-Factor Authentication
– Managing your Team
– Managing your billing subscription
– Password & Security
– Region Settings
– Get Professional Help
– Managing your notifications
– Floatchat Technical Support

 

– Onboarding and Deployment
– How to use the conversation builder?
– How to add agents and use Live Chat
– How to set up discount pop-ups
– How to setup WhatsApp notifications
– How to set up Instagram Automation
– How to add FAQs
– Shopify Settings
– Conditional Abandoned Checkout Notifications
– User Segments
– Customer segment
– How to reduce return to origin (RTO) orders
– Release notes

– API Triggers

Smart Reply

Table of contents

Smart Reply #

Smart Reply suggests quick responses in real-time during a conversation. Once active, you will see the suggested replies in the conversation area, if any.

Information #

  • The Smart Reply feature initially checks for suggestions from the Dialogflow chatbot, provided it is active. If there is at least one suggestion, it will promptly display the results. However, if Dialogflow is inactive, or there are Dialogflow suggestions, the OpenAI suggestions will be returned instead.
  • If the language detection feature is active, the smart replies will use language detection as well.
  • If the multilingual via translation feature is enabled, the smart replies will utilize multilingual translation as well.
  • To read the complete text of a smart reply, hover the mouse pointer over it for a duration of 3 seconds.
  • To restore the previous message, press the keyboard shortcuts CTRL + Z.
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