Guide FloatChat

Floatchat- User Guid


1. Introduction #

Telegram is a free cloud-based instant messaging service available for mobile and desktop systems. It offers secure and fast communication with optional end-to-end encryption. Floatchat allows you to connect your bot to Telegram, enabling users to access the conversational flow you’ve set up for your bot and receive answers to their FAQs.

1.1 Access to Setup #

  1. To access Telegram Setup, go to Configure > Deployment > Telegram in the Floatchat platform.
  1. Steps to Deploy the Bot on Telegram

Deploying your bot on Telegram involves installing the Telegram app. Follow the steps below:



2.1 Installing the app #

  1. Download the Telegram Messenger app from the iTunes Store or Google Play Store and create an account.

2. Open the web browser on your device and enter the link to “BotFather” [https:/], or search for “BotFather” in the Telegram app.


2.2 Creating a Bot on Telegram #

  1. Interact with BotFather to set up your bot by following a list of commands provided.

2. Use the command “/newbot” to create a new bot.


3. Enter a name for your bot when prompted.


4. Choose a username for your bot that ends with “bot” (e.g., if the bot name is “Floatchat_Demo,” 

the username can be “Floatchat_DemoBot” or “Floatchat_Demo_Bot”).

2.3 Access Token #

  1. After completing the bot creation process, BotFather will provide you with an access token for your bot. The access token is a long series of numbers, letters, and symbols.
  1. Make note of the “ACCESS TOKEN” and switch to the Floatchat portal. Go to Deploy > Telegram and enter the access token details.

2.4 Save and Test #

Once you have saved the details, your bot is ready to be used on Telegram.

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