Guide FloatChat

Floatchat- User Guid

– Registration
– Login
– Forget Password
– Navigation
– Creating your first bot

– Concept 
– Nodes 
– Configuring Integration
– Enabiling multiple languages 
– Enabling voice bots
– Enabiling data formating

– FAQ
– Docusense Search
– Entities
– Tabular Inputs
– Traning Resources
– Configuring Conversational Intelligence

– Slack 
– Telegram
– Microsoft Team 
– Facebook 
– Website 
– Whatsapp
– Twitter 
– Line 
– Mobile SDKs
– Instagram
– Email

– Creating a Broadcast
– Activating Bradcasts
– Import Contact List
– Send WhatsApp Template Message
– Campaigns
– Analytics for Broadcast and Campaign
– Retarget Broadcast
– Message Template 
– External Broadcast API 

– User 
– Analytics
– API Logs 
– Error History

– OneView Inbox (messages)
– Live chat Settings

– Two-Factor Authentication
– Managing your Team
– Managing your billing subscription
– Password & Security
– Region Settings
– Get Professional Help
– Managing your notifications
– Floatchat Technical Support

 

– Onboarding and Deployment
– How to use the conversation builder?
– How to add agents and use Live Chat
– How to set up discount pop-ups
– How to setup WhatsApp notifications
– How to set up Instagram Automation
– How to add FAQs
– Shopify Settings
– Conditional Abandoned Checkout Notifications
– User Segments
– Customer segment
– How to reduce return to origin (RTO) orders
– Release notes

– API Triggers

Updates

Table of contents

Updates #

  • To update Floatchat and the apps, enter the admin area and click on the version number in the lower left corner.
  • You can also activate automatic updates via Settings > Miscellaneous.
  • To enable the updates, you need to have a valid Floatchat purchase code. To update the Floatchat apps you need to have a separate valid License Key or Envato purchase code for each specific app. Besides, the License Key must not be older than 1 year (only for apps purchased outside of CodeCanyon). If your License Key is expired, you will need to purchase a new license to enable App updates again. Apps purchased on CodeCanyon have lifetime updates.
  • The latest versions of the apps may not work if Floatchat has not been updated to the latest version.
  • If you’re using the WordPress version of Floatchat , keep in mind that you cannot update Floatchat from the WordPress plugins page.

Manual updates #

To manually update Floatchat and the apps go to https://floatchat/synch/manual.php. When updating Floatchat, you should also edit the sw.js file and update the SB_CACHE_NAME constant with the new version number.

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