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shiprocket

Introduction #

Shiprocket is a popular eCommerce shipping and logistics software that enables real-time tracking updates to be sent via email and SMS to buyers. With Floatchat’s integration with Shiprocket, you can deliver accurate shipping notifications to your customers and save customer data into CRM integrations like Google Sheets.

This document provides step-by-step instructions to integrate your Shiprocket account with Floatchat. It is divided into two main sections:

  1. Prerequisites: This section covers the prerequisite steps required before integrating with Floatchat. It includes generating API credentials, configuring the webhook endpoint, and fetching the channel ID. Each step is explained briefly.
  2. Steps to Integrate Shiprocket Account with Floatchat: Once the prerequisites are completed, you can proceed with integrating Shiprocket with Floatchat. This section provides detailed steps for integration, including entering API user credentials and the channel ID.

 

Prerequisites #

Before integrating with Floatchat, there are a few prerequisite steps to follow. These steps include generating API credentials on Shiprocket, configuring the webhook endpoint, and fetching the channel ID. Each step is explained briefly in this section.

 

Setup #

1. Generating API Credentials on Shiprocket: #

  1. – Log in to your Shiprocket account and navigate to the Settings section.Floatchat for WooCommerce - Onboarding and Deployment
  2. – Click on API, then Configure, and finally Create an API user.
  3. – Fill in the required details, such as a unique email and password, and click on “Generate API Credential” to generate the API user.

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2. Configuring Floatchat Webhook Endpoint: #

 

1. Log in to your Shiprocket account and navigate to the Settings section.

2. Click on API, then Webhooks.   

3. Enter the webhook URL (https://app.floatchat.com/v1.0/track/orders/webhook) and save the webhook. Ensure that it is enabled.

3. Fetching Channel ID: #

1. Go to the Shiprocket homepage.

2. Click on “Channels” in the left side panel. The channel ID will be mentioned in the table.

 

Steps to Integrate Shiprocket Account with Floatchat #

Once the prerequisite steps are completed, you can begin integrating your Shiprocket account with Floatchat. The API user key credentials generated earlier and the channel ID will be required for this integration. Follow the steps below:

 

   1.Log into your Floatchat account and click on the “Integrations” icon in the left panel to navigate to the Cloud Integrations page.

        2. Locate the Shiprocket Integration panel and click on the “Connect” button.

     3. Enter the account name and Shiprocket API user credentials.

     4. Click on the “Connect” button to establish the connection between your Shiprocket account and Floatchat.

    4. Click on the “Go to Settings” button to access the Shiprocket settings page.

     5. In the Shiprocket settings page, click on the “Add channel” button and enter the channel information, including the channel ID and name.

 

 6. Click on the “Save” button to integrate the channel with Floatchat.

By following these steps, you can successfully integrate your Shiprocket account with Floatchat. If you have any further questions or need assistance, please feel free to contact us.

 

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