Guide FloatChat

Floatchat- User Guid

Instagram Pre requisites

1. Introduction #

Floatchat, as a platform, has a set of prerequisites that need to be fulfilled by Instagram page or business account owners before deploying the bot.

2. Prerequisite steps #

Step 1: Ensure your account is a Professional account

To check if your account is a Professional account, follow these steps:

  1. Go to the Edit profile section on Instagram Web.
  2. Look for the option “Switch to Personal Account.”
  3. On the Instagram mobile app, navigate to your profile and go to “Settings.”
  4. If you see the option to “Switch to Personal account,” it means you already have an          Instagram professional/business account, and you can proceed to

Step 3. If you don’t have a Professional account, follow the steps below to convert your account:

Instagram Web:

  1. Go to the Edit profile section on Instagram Web.
  2. Click on “Switch to Professional Account.”
  3. Select your type of profession and follow the subsequent steps.

Instagram Mobile App:

  1. Access your profile by tapping the bottom-right icon.
  2. Go to “Settings” and select “Switch to Professional Account.”

Step 2: Connect your Instagram professional account to a Facebook account and page

To complete this setting, use the Instagram mobile app:

  1. Tap the bottom-right icon to access your profile.
  2. Go to “Settings.”
  3. Select “Business setting” and choose the option to “Connect or Create.”
  4. Connect to an existing Facebook page or create a new Facebook page.
  5. Tap “Back” or “Done” to finalize the process. The option to Connect or Create will no longer be visible.

Step 3: Toggle message availability for external apps

To complete this setting, use the Instagram mobile app:

  1. Go to “Settings” and tap on “Privacy,” then “Messages.”
  2. Toggle the option “Allow Access to Messages” to the ON position.

Please note that these steps are specifically tailored for Floatchat and the integration with Instagram.

 

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