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Floatchat- User Guid

Generate API for WhatsApp Templates

Introduction: #

You can now generate cURL requests directly from the Floatchat portal. This feature enables you to use template messages externally with CRM systems or websites.

Availability: #

This feature is available for both Shopify and non-Shopify accounts, using the WhatsApp provider 360dialog.

Setup: #

1. Generating cURL from Floatchat Portal:

  1. Log in to the Floatchat portal.
  2. Go to the Broadcast section and select Message Templates.
  3. Click on More Actions, and then choose Generate cURL.

Note: This functionality is only available for approved templates.

2. Importing cURL on Postman:

  1. Once you have copied the cURL, open Postman on your system.
  2. In the “My Workspace” section, click on the “Import” button and select “Raw text”.
  3. Paste the cURL you copied from the Floatchat portal into the text box.
  4. After pasting the cURL, click on the “Continue” button.
  5. Verify the cURL file details and click on the “Import” button.
  6. Before making the API call from your external system, make sure to replace the following parameters:
  • phoneNumber (mandatory): Add the phone number of the recipient.
  • “payload”: “flow_<flow_key>” (for quick reply buttons): Replace the flow key of the path. Refer to the documentation for more details.
  • “filename” (for PDF files): Provide the name of the file being sent.
  • “link” (for PDF and image files): Enter the URL link of the file.
  • “text” (for parameter values): Replace the text values for the parameters in the template.

Please note that this information is specific to using Floatchat as the platform for WhatsApp Templates.

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