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Floatchat- User Guid

Feedback Promotions And Retargeting

Promotional Templates #

Set up WhatsApp campaigns for new product launches, flash sales, festivals, customer reactivation, and more.

Promotional Campaign Template: #

– Name: promotional_campaign

– Category: Transactional

Language: English (en)

Template type: Media & Interactive

Header: Image

Body:

Celebrate with your family by sending them gifts at a 25% discount.

Button:

Type: Call to action

Label: SHOP NOW

URL: Enter your website URL and then click on the Add variable button on the right side.

Please click on the Preview and Submit button and add the below example values in the next step:

Example Values (for WhatsApp approval):

– Header image URL: Enter the image URL

– Button URL: {{1}} – ?utm_source=floatchat&utm_medium=whatsapp


Collect Feedback #

Collect feedback from your users after their purchase.

Feedback Template: #

– Name: feedback

– Category: Transactional

– Language: English (en)

– Template type: Media & Interactive

Header: We need your opinion!

Body:

Hi {{1}},

Thank you for shopping with us.

Please rate your overall shopping experience with Floatchat.

Footer: Enbo from Floatchat

Buttons:

Type: Quick reply

 Label 1: AMAZING

Label 2: GOOD

Label 3: BAD

Please click on the Preview and Submit button and add the below example values in the next step:

Example Values (for WhatsApp approval):

Body: {{1}} – Floatchat

Retargeting Campaigns

Recommendations

Recommend best sellers to your users.

Recommendation Template: #

– Name: recommendation

– Category: Transactional

– Language: English (en)

– Template type: Media & Interactive

Header: 

Body:

Hi {{1}},

We have another great offer for you! Take a look at {{2}}, now available at a discounted price of {{3}}.

Buttons:

– Type: Call to action

– Label: BUY NOW

– URL: Enter the product link and then click on the Add variable button on the right side.

Please click on the Preview and Submit button and add the below example values in the next step:

Example Values (for WhatsApp approval):

– Header image URL: Enter the image URL

– Button URL: {{1}} – Floatchat

– Button URL: {{2}} – Enter the product title

– Button URL: {{3}} – Enter the product price

Social Proofing

Show social proof to your users.

Social Proof Template: #

– Name: social_proof

– Category: Transactional

– Language: English (en)

– Template type: Media & Interactive

Header

Body:

Hi {{1}},

Our customers are loving these {{2}}. We are offering them at a flat 10% discount!

Try them out and tag @instagramusername on Instagram. We would love to hear about your experience too!

Buttons:

– Type: Call to action

– Label: BUY NOW

– URL: Enter the collection/product link and then click on the Add variable button on the right side.

Please click on the Preview and Submit button and add the below example values in the next step:

Example Values (for WhatsApp approval):

– Header image URL: Enter the image URL

– Button URL: {{1}} – Enter the product name/collection name

– Button URL: {{2}} – Enter the product name

Contests #

Engage your users with contests.

Contest Template: #

– Name: contest

– Category: Transactional

– Language: English (en)

– Template type:

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